Assistant Manager of I.T

Job Title: I.T. Assistant Manager

Location: Private Island Resort, The Bahamas
Employment Type: Full-Time | On-Site
Reports To: I.T. Manager / Director of Technology

Position Overview:

We are seeking a proactive and technically skilled I.T. Assistant Manager to support and enhance the daily technology operations of our luxury island resort. This individual will play a critical role in maintaining IT infrastructure, providing end-user support, assisting with system upgrades, and ensuring seamless connectivity and digital security across all departments and guest-facing services.

This is a unique opportunity for a hands-on I.T. professional who thrives in dynamic environments, values hospitality excellence, and is excited about living and working in a remote, resort setting.

Key Responsibilities:

  • Assist in managing the resort’s full I.T. infrastructure including servers, networks, POS systems, and communication tools.

  • Provide Tier 1 and 2 technical support to staff and operational departments (e.g., Front Desk, F&B, Housekeeping, Admin).

  • Ensure stable and secure internet, Wi-Fi, and telecommunications services for both guests and staff.

  • Support cybersecurity protocols, backups, and data protection measures.

  • Assist with system installations, updates, and maintenance of all hardware and software platforms.

  • Train resort staff on technology tools and systems to enhance productivity and service delivery.

  • Liaise with vendors and service providers for system maintenance and equipment procurement.

  • Help manage IT inventory, licensing, and documentation.

  • Provide on-call support for critical issues as required.

Qualifications & Experience:

  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.

  • 3–5 years of experience in an I.T. support or technician role; prior experience in hospitality or resort environments preferred.

  • Strong knowledge of Windows and Mac operating systems, networking (LAN/WAN/Wi-Fi), VoIP, and server maintenance.

  • Familiarity with PMS, POS, and hospitality management systems is a plus (e.g., Opera, Micros).

  • Excellent troubleshooting and communication skills.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Willingness to live and work on a remote island full-time.

What We Offer:

  • Competitive compensation and benefits package.

  • Accommodation and meals provided on the island.

  • A collaborative team culture focused on excellence and innovation.

  • The opportunity to work in one of the most beautiful and exclusive destinations in the Caribbean.

CV’s can be submitted to careers@klkconsulting.com

KLK Consulting Ltd.The Bahamas